LEGAL
Privacy Policy
Last updated July 30, 2026
Information We Collect
We collect information you provide when placing an order, contacting our concierge, or subscribing to our communications. This may include your name, contact details, delivery address, and payment information.
How We Use Your Information
We use your information to fulfil orders, provide tailored client service, communicate about your account, and improve our collections and services.
Your Choices
You may request access to, correction of, or deletion of your personal information at any time by contacting our concierge.
Sharing With Trusted Partners
We share only the information necessary to serve you with carefully selected partners, including payment providers, delivery specialists, and technology providers who support our digital services. We do not sell personal information.
Security & Retention
We maintain appropriate technical and organisational safeguards to protect personal information. We retain information only for as long as needed to provide our services, meet legal obligations, resolve enquiries, and maintain accurate records.
Marketing Communications
Where you choose to receive news from Ceryssé, we may share considered updates on collections, private appointments, and services. You may opt out at any time using the link in our emails or by contacting our concierge.
International Transfers
Because we serve an international clientele, your information may be processed in countries other than your own. Where this occurs, we take reasonable steps to ensure that appropriate safeguards and protections are in place.
Children’s Privacy
Our services are intended for adult clients. We do not knowingly collect personal information from children. If you believe information has been provided to us in error, please contact our concierge so we can address the matter promptly.
Contact & Requests
For privacy questions or to exercise a data-related request, please write to concierge@cerysse.com. We may ask for enough information to verify your identity before responding, helping us protect the confidentiality of every client record.
